- To present accurate identifying information. This includes information about all aspects of his/her health condition, any medications, including over the counter products and dietary supplements, and any allergies or sensitivities.
- To present details of illness or complaint in a direct and straightforward manner.
- To cooperate responsibly with all persons involved in the health care process.
- To keep appointments on time.
- To cancel appointments only when absolutely necessary, and far enough in advance so that other patients might utilize that time.
- Accept personal financial responsibility for all charges that are not covered by insurance companies; and pay for all services rendered according for any charges not paid for by health insurance.
- To comply with the treatment plan provided by the health professional.
- To ask for clarification whenever information or instructions are not understood.
- Be respectful of all health care professionals and staff, as well as other patients; and honor the Practice financial policies that are in place.
